Shipping policy
Shipping Policy
Thank you for shopping with us! We're committed to getting your pet products to you as quickly and safely as possible.
At BellyRub Market, we work with a carefully curated network of specialist suppliers from around the world, each chosen for their ability to deliver the unique styles and products that embody the BellyRub Market feel. Because we source internationally to bring you something truly special, delivery times can vary depending on where your order is fulfilled from. You can typically expect your order to arrive within *5–11 days from the date of order, purchases from our UK suppliers will be quicker. We appreciate your patience and promise it's worth the wait.
Processing Times
All orders are processed within 1-2 business days (usually 1). Orders will be still be processed on weekends and public holidays, but shipping may be delayed if orders are made on these days. If we are experiencing a high volume of orders, processing can take up to 3 business days.
Shipping Rates & Delivery Times
We offer the following shipping options within the UK:
- Standard Shipping (5-11 business days) Free
For international orders, delivery times and rates will vary by destination and will be calculated at checkout.
Order Tracking Once your order has shipped, you will receive an email with a tracking number so you can follow your delivery every step of the way.
Lost or Damaged Orders If your order arrives with damage to the actual product or goes missing, please contact us within 10 days of the expected delivery date at orders@bellyrubmarket.com and we'll make it right.
Questions? If you have any questions about your order, don't hesitate to get in touch with us at orders@bellyrubmarket.com